Equa is focused on supplying customers with specialized process equipment and system. The service support we offer commences with the consideration of the end product and the best process solution to achievement the characteristics and quality. Equa considers all steps in the fulfillment of the project and continues the customer support throughout the lifetime of the equipment. The Equa technical support team is available thoroughout the commissioning, maintenance and modernization stages of a project. The maintenance and regular mechanical inspections, are part of the long term service support we can supply to ensure the reliability of the equipment and process.
Project stages and support – DMAIC
The first step in considering the best solution is the definition of the project charter. The understanding of the boundaries and expectations are evaluated to determine feasibility and economic value. Whether we are supplying technologies according to client’s technical specifications or Equa’s standard design, the client’s expectations is the first process beginning is in the initial considerations:
- Review technical requirement
- Feasibility study
- Upgrade evaluation of existing installations
The next step is to evaluate the process flow and product characteristics. The processing solution must achieve the production rate within the operational restrictions. We quantify the process by:
- Lab or pilot testing
- Process design and engineering of solution
Given the processing boundaries we can select the specific equipment and sizing for the project. We analyze all options available to prepare the best solution for the customer.
- Technical selection of equipment
The individual components are implemented in the processing system design to ensure interlocked processing steps:
- Supply of equipment, skid solution or complete system
- Rental system or long-term pilot test
The equipment supply, installation and start-up are the last and essential step prior to operational handover. Equa can supply complete project management, installation supervision and commissioning support during the project stage of the equipment. The equipment training and support will ensure a smooth handover to the operational team.
- Commissioning & training during equipment start-up
- Analysis of used equipment and defective parts
Equa is a long-term partner to control and support the operation equipment. Whether there are technical uncertainties, process optimization or maintenance issues, our team is available to support.
- Spare parts supply
- Equipment replacement
- After-sales support
- Process optimization
- Onsite audit of process and operational routines